CareWitness
Federal record · CMS Care Compare · CCN 315276 · Processed JUN 1 2026
CareWitnessNew JerseyWest MilfordNursing HomesComplete Care At Milford Manor Llc

Complete Care At Milford Manor Llc

69 Maple Road, West Milford, NJ, 07480

Type
Nursing home
Medicare/Medicaid certified · CCN 315276

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall1 / 5
Health inspections2 / 5
Staffing1 / 5
Quality measures4 / 5

Facility & Staffing

Ownership
For profit - Corporation · Chain: Complete Care
Certified beds
120 · avg 108 residents/day
Total nursing staff turnover
56.5%higher than most New Jersey nursing homesNew Jersey avg: 40.7% · National avg: 46.1% · per CMS Care Compare
RN turnover
52.9%higher than most New Jersey nursing homesNew Jersey avg: 38.8% · National avg: 43.3% · per CMS Care Compare
Administrators who left
1 departednear the New Jersey averageNew Jersey avg: 0.6 · National avg: 0.5 · per CMS Care Compare

Enforcement & Citations

Fines (past 3 years)
1 fine · $3,595 total

Medicare certification

CMS Certification Number
315276
Certified beds
120 beds · avg 108 residents/day
Ownership type
For profit - Corporation
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Complete Care At Milford Manor Llc
Chain affiliation
Complete Care

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlcHolding company in ownership

Chain affiliation

Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.

Disclosed owners (10 on record)

  • Rizza r. Ruaya

    Adp of The Snf · since 2025

  • Grace Reyes

    Operational/managerial Control · since 2023

  • Emmanuel a Aydin

    Operational/managerial Control · since 2021

  • Milford Manor Holdco LlcHolding

    5% or Greater Direct Ownership Interest · 100% · since 2021

  • Milford Manor Propco LlcHolding

    Adp of The Snf · since 2021

  • pc gc Holdco LlcHolding

    5% or Greater Indirect Ownership Interest · 100% · since 2021

+ 4 additional owners on the federal record.

Recent change of ownership

December 2021 (4 years ago) · acquired from Milford Manor

Transaction type: Change of Ownership

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.

Federal inspection record

26 health citations on file2 from complaints1 federal fine totalling $3,595

Recent health-deficiency citations (most recent 8 of 26)

  • D0684·Jun 25, 2025Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • E0949·Mar 7, 2025

    Administration Deficiencies

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

  • E0946·Mar 7, 2025

    Administration Deficiencies

    Provide training in compliance and ethics.

  • E0945·Mar 7, 2025

    Infection Control Deficiencies

    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

  • E0883·Mar 7, 2025

    Infection Control Deficiencies

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • D0880·Mar 7, 2025

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • D0842·Mar 7, 2025

    Resident Assessment and Care Planning Deficiencies

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • E0803·Mar 7, 2025

    Nutrition and Dietary Deficiencies

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

View the full inspection history on CMS Care Compare →

Federal penalties

By year

  • 20251 fine · $3,595

Most recent events

  • Mar 7, 2025Fine · $3,595

Fire-safety citations

11 Life-Safety-Code citations on file. Most recent: Mar 7, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Complete Care At Milford Manor Llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.