The Neighborhood In Rio Rancho
900 Loma Colorado Blvd Ne, Rio Rancho, NM, 87124
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 72 · avg 37 residents/day
- Total nursing staff turnover
- 85% — higher than most New Mexico nursing homesNew Mexico avg: 53.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 83.3% — higher than most New Mexico nursing homesNew Mexico avg: 52.3% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the New Mexico averageNew Mexico avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $12,735 total
Medicare certification
- CMS Certification Number
- 325130
- Certified beds
- 72 beds · avg 37 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- The Neighborhood In Rio Rancho
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (5 on record)
- Jennifer Martinez
W-2 Managing Employee · since 2022
- Marie Trigg
Corporate Director · since 2022
- Laura Broecker
Corporate Director · 100% · since 2020
- Angeles Julian
Corporate Officer · since 2020
- Haverland Carter Lifestyle Group Operating,llc
Operational/managerial Control · 100% · since 2015
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 38)
- D0600·Mar 13, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- E0842·Nov 19, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0692·Nov 19, 2025Complaint
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- E0689·Nov 19, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- G0600·Nov 19, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0580·Nov 19, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0919·Nov 17, 2025
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- E0842·Nov 17, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal penalties
By year
- 20251 fine · $13K
Most recent events
- Nov 17, 2025Fine · $13K
Fire-safety citations
26 Life-Safety-Code citations on file. Most recent: Nov 17, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about The Neighborhood In Rio Ranchointo one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.