The Cottages At Garden Grove, A Skilled Nrsg Comm
5460 Meltzer Court, Cicero, NY, 13039
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 156 · avg 136 residents/day
- Total nursing staff turnover
- 46.9% — higher than most New York nursing homesNew York avg: 40.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 48.1% — higher than most New York nursing homesNew York avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the New York averageNew York avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 335340
- Certified beds
- 156 beds · avg 136 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Plaza Nursing Home Company Inc.
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (6 on record)
- Penny l Hefferon
Corporate Officer · since 2015
- Christine Stanford
W-2 Managing Employee · since 2014
- Barbara Drapola
Corporate Director · since 2013
- Donna m Kelly
Corporate Director · since 2012
- John g Murray
Contracted Managing Employee · since 2012
- John Bergemann
Corporate Director · since 2012
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 23)
- D0684·Nov 19, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0689·Apr 1, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0561·Apr 1, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- D0880·Jul 16, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0804·Jul 16, 2024Complaint
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D0686·Jul 16, 2024Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0679·Jul 16, 2024Complaint
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
- D0677·Jul 16, 2024Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Fire-safety citations
6 Life-Safety-Code citations on file. Most recent: Jul 16, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about The Cottages At Garden Grove, A Skilled Nrsg Comminto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.