Elderwood At Lockport
104 Old Niagara Road, Lockport, NY, 14094
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Elderwood
- Certified beds
- 126 · avg 101 residents/day
- Total nursing staff turnover
- 43.4% — near the New York averageNew York avg: 40.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 43.8% — near the New York averageNew York avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the New York averageNew York avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $94,185 total
Medicare certification
- CMS Certification Number
- 335500
- Certified beds
- 126 beds · avg 101 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 104 Old Niagara Road Operating Company, Llc
- Chain affiliation
- Elderwood
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Elderwood chain — 17 facilities across 3 states. Chain-wide average overall rating 2.5 / 5.
Disclosed owners (5 on record)
- Shane Daniel Setlock
W-2 Managing Employee · since 2021
- 104 Old Niagara Road Operating Holdco, Llc
5% or Greater Direct Ownership Interest · 100% · since 2016
- Jeffrey Rubin
5% or Greater Indirect Ownership Interest · 50% · since 2016
- Philip Quillard
Corporate Officer · since 2016
- Warren d Cole
5% or Greater Indirect Ownership Interest · 50% · since 2016
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 10)
- G0689·Mar 13, 2026Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0880·May 2, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0677·May 2, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E0725·Jun 6, 2023Complaint
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D0677·Jun 6, 2023Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0880·Jun 6, 2023
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- B0732·Jun 6, 2023
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
- D0550·Jun 6, 2023
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal penalties
By year
- 20251 fine · $94K
Most recent events
- May 2, 2025Fine · $94K
Fire-safety citations
15 Life-Safety-Code citations on file. Most recent: May 2, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Elderwood At Lockportinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.