Massena Rehabilitation & Nursing Center
89 Grove Street, Massena, NY, 13662
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Personal Healthcare Management
- Certified beds
- 160 · avg 150 residents/day
- Total nursing staff turnover
- 64.6% — higher than most New York nursing homesNew York avg: 40.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 66.7% — higher than most New York nursing homesNew York avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the New York averageNew York avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 6 fines · $88,246 total
Medicare certification
- CMS Certification Number
- 335592
- Certified beds
- 160 beds · avg 150 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Marnc Operating Llc
- Chain affiliation
- Personal Healthcare Management
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Personal Healthcare Management chain — 21 facilities across 2 states. Chain-wide average overall rating 3.0 / 5.
Disclosed owners (13 on record)
- Marnc Realty Llc
Adp of The Snf · since 2026
- (unnamed Owner)
Adp of The Snf · since 2026
- Michelle Garrity
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Yechiel Zagelbaum
5% or Greater Direct Ownership Interest · 21% · since 2020
- (unnamed Owner)
Adp of The Snf · since 2020
+ 7 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 39)
- E0700·Aug 15, 2025Complaint
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail…
- E0584·Aug 15, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0550·Aug 15, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D0880·Aug 15, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0840·Aug 15, 2025
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
- F0812·Aug 15, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0804·Aug 15, 2025
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D0803·Aug 15, 2025
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Federal penalties
By year
- 20242 fines · $20K
- 20234 fines · $68K
Most recent events
- Jan 30, 2024Fine · $15K
- Jan 8, 2024Fine · $4,938
- Dec 18, 2023Fine · $14K
- Jun 28, 2023Fine · $47K
- Jun 26, 2023Fine · $4,235
- Jun 20, 2023Fine · $3,882
Largest single fine on record: $47K.
Fire-safety citations
26 Life-Safety-Code citations on file. Most recent: Aug 15, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Massena Rehabilitation & Nursing Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.