Highlands Living Center
500 Hahnemann Trail, Pittsford, NY, 14534
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 122 · avg 113 residents/day
- Total nursing staff turnover
- 59.3% — higher than most New York nursing homesNew York avg: 40.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 43.8% — near the New York averageNew York avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the New York averageNew York avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 335786
- Certified beds
- 122 beds · avg 113 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- The Highlands Living Center Inc
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (11 on record)
- Nirmala c a Nicholas
Adp of The Snf · since 2025
- Samuel Busari
Adp of The Snf · since 2025
- Strong Partners Healthsystem, Inc
Adp of The Snf · since 2025
- Elizabeth Yale
Adp of The Snf · since 2024
- Robert m Mccann
Corporate Officer · since 2012
- Elizabeth g Garrett
Corporate Officer · since 2011
+ 5 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 17)
- E0921·Feb 19, 2025
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- E0919·Feb 19, 2025
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0880·Feb 19, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0760·Feb 19, 2025
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0759·Feb 19, 2025
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- D0677·Feb 19, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0656·Feb 19, 2025
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0610·Feb 19, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: Feb 19, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Highlands Living Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.