Crown Haven Health And Rehabilitation
620 Tom Hunter Road, Charlotte, NC, 28213
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Avardis Health
- Certified beds
- 120 · avg 87 residents/day
- Total nursing staff turnover
- 61.6% — higher than most North Carolina nursing homesNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 54.5% — higher than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 4 fines · $71,235 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 345388
- Certified beds
- 120 beds · avg 87 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 620 Tom Hunter Road Opco Llc
- Chain affiliation
- Avardis Health
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Avardis Health chain — 38 facilities across 4 states. Chain-wide average overall rating 2.0 / 5.
Parent entity
nu c ii Irrevocable Trust
Disclosed owners (20 on record)
- Lottenc Parentco LlcHolding
Direct Ownership Interest · 100% · since 2025
- Ncop Holdco LlcHolding
Indirect Ownership Interest · 100% · since 2025
- nu c ii Irrevocable TrustParentHolding
Indirect Ownership Interest · 50% · since 2025
- nu c Irrevocable TrustParentHolding
Indirect Ownership Interest · 50% · since 2025
- Snf Care Centers LlcHolding
Indirect Ownership Interest · 100% · since 2025
- Sth Holdco LlcHolding
Indirect Ownership Interest · 100% · since 2025
+ 14 additional owners on the federal record.
Recent change of ownership
June 2025 (1 year ago) · acquired from Hunter Woods Nursing And Rehabilitation Center
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 44)
- D0689·Jul 3, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0658·Jul 3, 2025
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- D0657·Jul 3, 2025
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- J0627·Jul 3, 2025
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- D0561·Jul 3, 2025
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- D0552·Jul 3, 2025
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
- D0880·Sep 23, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0607·Sep 23, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Federal penalties
By year
- 20241 fine · $56K · 1 payment denial
- 20233 fines · $15K
Most recent events
- Jul 2, 2024Payment denial · 20 days · starting Oct 2, 2024
- Jul 2, 2024Fine · $56K
- Dec 13, 2023Fine · $7,446
- Dec 13, 2023Fine · $3,912
- Dec 13, 2023Fine · $3,911
Largest single fine on record: $56K.
Fire-safety citations
18 Life-Safety-Code citations on file. Most recent: Feb 12, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Crown Haven Health And Rehabilitationinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.