Pavilion Health Center At Brightmore
10011 Providence Road West, Charlotte, NC, 28277
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Liberty Senior Living
- Certified beds
- 108 · avg 99 residents/day
- Total nursing staff turnover
- 43.2% — lower than most North Carolina nursing homesNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 54.5% — higher than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $103,435 total
Medicare certification
- CMS Certification Number
- 345563
- Certified beds
- 108 beds · avg 99 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Liberty Healthcare Group Llc
- Chain affiliation
- Liberty Senior Living
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Liberty Senior Living chain — 37 facilities. Chain-wide average overall rating 2.6 / 5.
Disclosed owners (9 on record)
- Robert b Miller
Corporate Director · since 2024
- James Krob
W-2 Managing Employee · since 2018
- Jeffrey s. Wilson
Corporate Director · 100% · since 2014
- John Albert Mcneill
5% or Greater Indirect Ownership Interest · 50% · since 2014
- Joseph v Calcutt
Corporate Officer · 100% · since 2014
- Matthew l Bork
Corporate Director · 100% · since 2014
+ 3 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 31)
- J0689·Dec 9, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0695·Jul 3, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0657·Jul 3, 2025
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D0656·Jul 3, 2025
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0641·Jul 3, 2025
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0605·Jul 3, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- D0759·Jul 3, 2025
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- J0760·Mar 26, 2024Complaint
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal penalties
By year
- 20251 fine · $17K
- 20241 fine · $86K
Most recent events
- Dec 9, 2025Fine · $17K
- Mar 26, 2024Fine · $86K
Largest single fine on record: $86K.
Fire-safety citations
6 Life-Safety-Code citations on file. Most recent: Mar 26, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Pavilion Health Center At Brightmoreinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.