Trinity Village
1265 21 Street Ne, Hickory, NC, 28601
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Lutheran Services Carolinas
- Certified beds
- 104 · avg 97 residents/day
- Total nursing staff turnover
- 29.7% — lower than most North Carolina nursing homesNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 14.8% — lower than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $8,512 total
Medicare certification
- CMS Certification Number
- 345152
- Certified beds
- 104 beds · avg 97 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Lutheran Home-Hickory, Inc.
- Chain affiliation
- Lutheran Services Carolinas
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Lutheran Services Carolinas chain — 9 facilities. Chain-wide average overall rating 4.3 / 5.
Disclosed owners (11 on record)
- Lsa Management, Inc.
Adp of The Snf · since 2025
- Lutheran Home Hickory West Property, Inc.
Adp of The Snf · since 2025
- Kendra Hendren
Adp of The Snf · since 2024
- Douglas e Nelson
Corporate Officer · since 2022
- Richard Herman
Managing Control - Governing Body · since 2021
- Kesha l Smith
Operational/managerial Control · since 2012
+ 5 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 5 of 5)
- D0880·Mar 11, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0689·Mar 11, 2026
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0657·Mar 11, 2026
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D0607·Apr 23, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- G0600·Apr 23, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal penalties
By year
- 20241 fine · $8,512
Most recent events
- Apr 23, 2024Fine · $8,512
Fire-safety citations
9 Life-Safety-Code citations on file. Most recent: Jan 15, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Trinity Villageinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.