Carolina Rivers Nursing And Rehabilitation Center
1839 Onslow Drive Extension, Jacksonville, NC, 28540
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Principle Long Term Care
- Certified beds
- 120 · avg 100 residents/day
- Total nursing staff turnover
- 67.5% — higher than most North Carolina nursing homesNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 81.3% — higher than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $4,271 total
Medicare certification
- CMS Certification Number
- 345072
- Certified beds
- 120 beds · avg 100 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Maple Ltc Group, Llc
- Chain affiliation
- Principle Long Term Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Principle Long Term Care chain — 44 facilities across 3 states. Chain-wide average overall rating 3.1 / 5.
Disclosed owners (8 on record)
- Brian e Karstetter
Operational/managerial Control · since 2018
- Gale r Boice
Corporate Officer · since 2018
- Dianne Johnson
Corporate Director · since 2011
- Principle it Services, Inc.
5% or Greater Direct Ownership Interest · 50% · since 2011
- Principle Long Term Care, Inc.
5% or Greater Direct Ownership Interest · 50% · since 2011
- Raymond Gregg Hill
5% or Greater Direct Ownership Interest · since 2011
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 7 of 7)
- D0689·Oct 1, 2024Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0758·Aug 16, 2024
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
- D0644·Aug 16, 2024
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- B0641·Aug 16, 2024
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0759·May 15, 2023
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- D0609·May 15, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E0578·May 15, 2023
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Federal penalties
By year
- 20241 fine · $4,271
Most recent events
- Aug 16, 2024Fine · $4,271
Fire-safety citations
8 Life-Safety-Code citations on file. Most recent: Aug 16, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Carolina Rivers Nursing And Rehabilitation Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.