CareWitness
Federal record · CMS Care Compare · CCN 345072 · Processed JUN 1 2026
CareWitnessNorth CarolinaJacksonvilleNursing HomesCarolina Rivers Nursing And Rehabilitation Center

Carolina Rivers Nursing And Rehabilitation Center

1839 Onslow Drive Extension, Jacksonville, NC, 28540

Type
Nursing home
Medicare/Medicaid certified · CCN 345072

Get the complete federal record on this facility — full background report, $249.

Order the report

Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

Full report →

CMS Star Ratings

Overall5 / 5
Health inspections5 / 5
Staffing2 / 5
Quality measures2 / 5

Facility & Staffing

Ownership
For profit - Limited Liability company · Chain: Principle Long Term Care
Certified beds
120 · avg 100 residents/day
Total nursing staff turnover
67.5%higher than most North Carolina nursing homesNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
RN turnover
81.3%higher than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
Administrators who left
0 departednear the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare

Enforcement & Citations

Fines (past 3 years)
1 fine · $4,271 total

Medicare certification

CMS Certification Number
345072
Certified beds
120 beds · avg 100 residents/day
Ownership type
For profit - Limited Liability company
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Maple Ltc Group, Llc
Chain affiliation
Principle Long Term Care

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlc

Chain affiliation

Part of the Principle Long Term Care chain — 44 facilities across 3 states. Chain-wide average overall rating 3.1 / 5.

Disclosed owners (8 on record)

  • Brian e Karstetter

    Operational/managerial Control · since 2018

  • Gale r Boice

    Corporate Officer · since 2018

  • Dianne Johnson

    Corporate Director · since 2011

  • Principle it Services, Inc.

    5% or Greater Direct Ownership Interest · 50% · since 2011

  • Principle Long Term Care, Inc.

    5% or Greater Direct Ownership Interest · 50% · since 2011

  • Raymond Gregg Hill

    5% or Greater Direct Ownership Interest · since 2011

+ 2 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.

Federal inspection record

7 health citations on file1 from complaints1 federal fine totalling $4,271

Recent health-deficiency citations (most recent 7 of 7)

  • D0689·Oct 1, 2024Complaint

    Quality of Life and Care Deficiencies

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • D0758·Aug 16, 2024

    Pharmacy Service Deficiencies

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li

  • D0644·Aug 16, 2024

    Resident Assessment and Care Planning Deficiencies

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • B0641·Aug 16, 2024

    Resident Assessment and Care Planning Deficiencies

    Ensure each resident receives an accurate assessment.

  • D0759·May 15, 2023

    Pharmacy Service Deficiencies

    Ensure medication error rates are not 5 percent or greater.

  • D0609·May 15, 2023

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • E0578·May 15, 2023

    Resident Rights Deficiencies

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

View the full inspection history on CMS Care Compare →

Federal penalties

By year

  • 20241 fine · $4,271

Most recent events

  • Aug 16, 2024Fine · $4,271

Fire-safety citations

8 Life-Safety-Code citations on file. Most recent: Aug 16, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Carolina Rivers Nursing And Rehabilitation Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

Order the full background report — $249

Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.