Glenflora
5701 Fayetteville Road, Lumberton, NC, 28360
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Lutheran Services Carolinas
- Certified beds
- 52 · avg 47 residents/day
- Total nursing staff turnover
- 54% — near the North Carolina averageNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 40% — lower than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $14,689 total
Medicare certification
- CMS Certification Number
- 345194
- Certified beds
- 52 beds · avg 47 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Glenflora
- Chain affiliation
- Lutheran Services Carolinas
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Lutheran Services Carolinas chain — 9 facilities. Chain-wide average overall rating 4.3 / 5.
Parent entity
Lutheran Services For The Aging, Inc.
Disclosed owners (12 on record)
- Lsa Management Inc.
Adp of The Snf · since 2025
- Lutheran Services For The Aging, Inc.
Adp of The Snf · since 2025
- Charlene Locklear
Adp of The Snf · since 2023
- Douglas e Nelson
Managing Control - Governing Body · since 2022
- Richard Herman
Trustee of The Snf · since 2021
- Austin Locklear
Operational/managerial Control · since 2019
+ 6 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 3 of 3)
- E0812·Feb 12, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- J0689·Dec 4, 2023Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- C0732·Aug 24, 2023
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal penalties
By year
- 20231 fine · $15K
Most recent events
- Dec 4, 2023Fine · $15K
Fire-safety citations
4 Life-Safety-Code citations on file. Most recent: Dec 12, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Glenflorainto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.