Willowbrooke Court Sc Ctr At Matthews Glen
740 Pavilion View Drive, Matthews, NC, 28105
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Acts Retirement-Life Communities
- Certified beds
- 15 · avg 12 residents/day
Medicare certification
- CMS Certification Number
- 345326
- Certified beds
- 15 beds · avg 12 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Acts Retirement-Life Communities Inc
- Chain affiliation
- Acts Retirement-life Communities
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Acts Retirement-life Communities chain — 27 facilities across 9 states. Chain-wide average overall rating 4.7 / 5.
Parent entity
Acts Retirement Services, Inc
Disclosed owners (35 on record)
- Acts Management Services, Inc.
Adp of The Snf · since 2025
- Acts Retirement-life Communities Management, Llc
Adp of The Snf · since 2025
- U.s. Bank
Adp of The Snf · since 2025
- Dawn Reichard
Corporate Director · since 2025
- Baker Tilly Advisory Group, lp
Adp of The Snf · since 2025
- Daniel Lawson
Corporate Officer · since 2025
+ 29 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 6 of 6)
- E0812·Jul 8, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- C0732·Jul 8, 2025
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
- D0684·Jul 8, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0880·May 30, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0761·May 30, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0759·May 30, 2024
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Fire-safety citations
11 Life-Safety-Code citations on file. Most recent: May 30, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willowbrooke Court Sc Ctr At Matthews Gleninto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.