The Citadel Mooresville
550 Glenwood Drive, Mooresville, NC, 28115
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Simcha Hyman & Naftali Zanziper
- Certified beds
- 130 · avg 101 residents/day
- Total nursing staff turnover
- 51.9% — near the North Carolina averageNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 65.4% — higher than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $201,886 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 345283
- Certified beds
- 130 beds · avg 101 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Citadel Mooresville Llc
- Chain affiliation
- Simcha Hyman & Naftali Zanziper
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Simcha Hyman & Naftali Zanziper chain — 90 facilities across 6 states. Chain-wide average overall rating 2.5 / 5.
Disclosed owners (8 on record)
- Accordius Snf Holdco LlcHolding
5% or Greater Direct Ownership Interest · 100% · since 2022
- hc Family Trust
5% or Greater Indirect Ownership Interest · 48% · since 2022
- Kimberly Morrow
5% or Greater Indirect Ownership Interest · 5% · since 2022
- Shnz Holdings LlcHolding
5% or Greater Indirect Ownership Interest · 95% · since 2022
- Wyncote Llc
5% or Greater Indirect Ownership Interest · 5% · since 2022
- Zanziper Family Trust
5% or Greater Indirect Ownership Interest · 48% · since 2022
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 49)
- D0880·May 15, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·May 15, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0695·May 15, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0690·May 15, 2025
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D0644·May 15, 2025
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- J0684·Apr 8, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- G0600·Apr 8, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- J0580·Apr 8, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal penalties
By year
- 20251 fine · $105K
- 20241 fine · $97K · 1 payment denial
Most recent events
- Apr 8, 2025Fine · $105K
- Feb 1, 2024Payment denial · 3 days · starting Mar 2, 2024
- Feb 1, 2024Fine · $97K
Largest single fine on record: $105K.
Fire-safety citations
21 Life-Safety-Code citations on file. Most recent: May 15, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about The Citadel Mooresvilleinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.