Inn At Quail Haven Village
155 Blake Boulevard, Pinehurst, NC, 28374
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Liberty Senior Living
- Certified beds
- 35 · avg 44 residents/day
- Total nursing staff turnover
- 43.4% — lower than most North Carolina nursing homesNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 20% — lower than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 345518
- Certified beds
- 35 beds · avg 44 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Liberty Healthcare Group Llc
- Chain affiliation
- Liberty Senior Living
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Liberty Senior Living chain — 37 facilities. Chain-wide average overall rating 2.6 / 5.
Disclosed owners (8 on record)
- Robert b Miller
Corporate Director · since 2024
- Crystal Hofstetter
W-2 Managing Employee · since 2022
- Matthew l Bork
Operational/managerial Control · since 2020
- Jeffrey s. Wilson
Operational/managerial Control · since 2013
- John Albert Mcneill
5% or Greater Direct Ownership Interest · 50% · since 2013
- Joseph v Calcutt
Operational/managerial Control · since 2013
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 20)
- D0602·Jun 19, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
- D0880·Jun 19, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Jun 19, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0700·Jun 19, 2025
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail…
- D0609·Jun 5, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0602·Jun 5, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
- D0947·Mar 23, 2023
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- D0880·Mar 23, 2023
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Inn At Quail Haven Villageinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.