White Oak Manor-Shelby
401 N Morgan Street, Shelby, NC, 28150
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: National Healthcare Corporation
- Certified beds
- 160 · avg 99 residents/day
- Total nursing staff turnover
- 62.3% — higher than most North Carolina nursing homesNorth Carolina avg: 49.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 66.7% — higher than most North Carolina nursing homesNorth Carolina avg: 46.6% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the North Carolina averageNorth Carolina avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 5 fines · $48,824 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 345171
- Certified beds
- 160 beds · avg 99 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Nhc Healthcare/Shelby, Llc
- Chain affiliation
- National Healthcare Corporation
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the National Healthcare Corporation chain — 68 facilities across 8 states. Chain-wide average overall rating 4.0 / 5.
Parent entity
National Healthcare Corporation
Disclosed owners (20 on record)
- Kevin Richard Clark
Adp of The Snf · since 2026
- Lisa m Piercey
Corporate Director · since 2025
- Morgan Stanley Institutional Advisors Llc
Indirect Ownership Interest · 5% · since 2024
- Ben Flatt
Indirect Ownership Interest · 0% · since 2024
- Blackrock Inc
5% or Greater Indirect Ownership Interest · 13% · since 2024
- Brian Kidd
Indirect Ownership Interest · 0% · since 2024
+ 14 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 18)
- G0689·Mar 12, 2026Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0656·Aug 28, 2025
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0641·Aug 28, 2025
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- G0689·Jul 23, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0550·Jul 23, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0882·Oct 21, 2024Complaint
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- F0880·Oct 21, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0677·Oct 21, 2024Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal penalties
By year
- 20261 fine · $17K
- 20253 fines · $20K · 1 payment denial
- 20241 fine · $13K
Most recent events
- Mar 12, 2026Fine · $17K
- Jul 23, 2025Payment denial · 34 days · starting Aug 14, 2025
- Jul 23, 2025Fine · $12K
- Jul 23, 2025Fine · $3,931
- Jul 23, 2025Fine · $3,931
- May 23, 2024Fine · $13K
Largest single fine on record: $17K.
Fire-safety citations
11 Life-Safety-Code citations on file. Most recent: May 23, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about White Oak Manor-shelbyinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.