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Federal record · CMS Care Compare · CCN 366003 · Processed JUN 1 2026
CareWitnessOhioFranklin FurnaceNursing HomesCrystal Care Center Of Franklin Furnace

Crystal Care Center Of Franklin Furnace

4734 Gallia Pike, Franklin Furnace, OH, 45629

Type
Nursing home
Medicare/Medicaid certified · CCN 366003

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall5 / 5
Health inspections5 / 5
Staffing2 / 5
Quality measures5 / 5

Facility & Staffing

Ownership
For profit - Limited Liability company · Chain: Hillstone Healthcare
Certified beds
30 · avg 28 residents/day
Total nursing staff turnover
57.7%higher than most Ohio nursing homesOhio avg: 49.2% · National avg: 46.1% · per CMS Care Compare
RN turnover
20%lower than most Ohio nursing homesOhio avg: 44.2% · National avg: 43.3% · per CMS Care Compare
Administrators who left
0 departednear the Ohio averageOhio avg: 0.6 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
366003
Certified beds
30 beds · avg 28 residents/day
Ownership type
For profit - Limited Liability company
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Mckenna Health Care Of Franklin Furnace Inc
Chain affiliation
Hillstone Healthcare

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitCorporation

Chain affiliation

Part of the Hillstone Healthcare chain — 12 facilities. Chain-wide average overall rating 3.7 / 5.

Disclosed owners (4 on record)

  • Hillstone Healthcare Inc.

    5% or Greater Direct Ownership Interest · 100% · since 2017

  • Matthew Dapore

    5% or Greater Indirect Ownership Interest · 40% · since 2015

  • Paul b Bergsten

    Contracted Managing Employee · since 2015

  • Anthony Wheaton

    Corporate Officer · since 2014

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.

Federal inspection record

10 health citations on file1 from complaints

Recent health-deficiency citations (most recent 8 of 10)

  • D0805·Jan 5, 2026Complaint

    Nutrition and Dietary Deficiencies

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

  • D0756·Mar 7, 2024

    Pharmacy Service Deficiencies

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  • D0684·Mar 7, 2024

    Quality of Life and Care Deficiencies

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • D0656·Mar 7, 2024

    Resident Assessment and Care Planning Deficiencies

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • D0758·Apr 26, 2022

    Pharmacy Service Deficiencies

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li

  • D0697·Apr 26, 2022

    Quality of Life and Care Deficiencies

    Provide safe, appropriate pain management for a resident who requires such services.

  • D0684·Apr 26, 2022

    Quality of Life and Care Deficiencies

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • D0689·Nov 18, 2021

    Quality of Life and Care Deficiencies

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

View the full inspection history on CMS Care Compare →

Fire-safety citations

12 Life-Safety-Code citations on file. Most recent: Mar 7, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Crystal Care Center Of Franklin Furnaceinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.