Otterbein North Shore
9400 North Shore Blvd, Lakeside, OH, 43440
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Church related · Chain: Otterbein Seniorlife
- Certified beds
- 20 · avg 18 residents/day
- Total nursing staff turnover
- 71.8% — higher than most Ohio nursing homesOhio avg: 49.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 54.5% — higher than most Ohio nursing homesOhio avg: 44.2% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Ohio averageOhio avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 366358
- Certified beds
- 20 beds · avg 18 residents/day
- Ownership type
- Non profit - Church related
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- North Shore Retirement Community
- Chain affiliation
- Otterbein Seniorlife
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Otterbein Seniorlife chain — 19 facilities across 2 states. Chain-wide average overall rating 2.9 / 5.
Parent entity
Otterbein Home
Disclosed owners (27 on record)
- Functional Pathways of Tennessee Llc
Adp of The Snf · since 2025
- Carolyn Pytlik
Trustee of The Snf · since 2024
- Keb Bell
Managing Control - Governing Body · since 2024
- Scot Ocke
Managing Control - Governing Body · since 2024
- Becky Johnson
Managing Control - Governing Body · since 2023
- Robyn Palmer
Managing Control - Governing Body · since 2023
+ 21 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 19)
- D0760·Mar 27, 2026Complaint
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0755·Mar 27, 2026Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0692·Mar 27, 2026Complaint
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- D0580·Mar 27, 2026Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0689·Sep 22, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0883·Apr 17, 2025
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D0880·Apr 17, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Apr 17, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire-safety citations
19 Life-Safety-Code citations on file. Most recent: Apr 17, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Otterbein North Shoreinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.