CareWitness
Federal record · CMS Care Compare · CCN 365520 · Processed JUN 1 2026
CareWitnessOhioMaple HeightsNursing HomesPhoenix Of Maple Heights

Phoenix Of Maple Heights

19900 Clare Ave, Maple Heights, OH, 44137

Type
Nursing home
Medicare/Medicaid certified · CCN 365520

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall2 / 5
Health inspections1 / 5
Staffing1 / 5
Quality measures5 / 5

Facility & Staffing

Ownership
For profit - Limited Liability company
Certified beds
99 · avg 90 residents/day
Total nursing staff turnover
53.6%near the Ohio averageOhio avg: 49.2% · National avg: 46.1% · per CMS Care Compare
RN turnover
40%near the Ohio averageOhio avg: 44.2% · National avg: 43.3% · per CMS Care Compare
Administrators who left
0 departednear the Ohio averageOhio avg: 0.6 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
365520
Certified beds
99 beds · avg 90 residents/day
Ownership type
For profit - Limited Liability company
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Phoenix Maple Heights Operating Co Llc

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlcHolding company in ownership

Disclosed owners (3 on record)

  • Bernard Schonfeld

    Corporate Officer · since 2019

  • Louis Schonfeld

    5% or Greater Indirect Ownership Interest · 100% · since 2019

  • Phoenix Health Services LlcHolding

    5% or Greater Direct Ownership Interest · 100% · since 2019

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.

Federal inspection record

44 health citations on file6 from complaints

Recent health-deficiency citations (most recent 8 of 44)

  • F0584·Jun 13, 2024Complaint

    Resident Rights Deficiencies

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • D0550·Jun 13, 2024Complaint

    Resident Rights Deficiencies

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • C0947·Jun 13, 2024

    Nursing and Physician Services Deficiencies

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

  • D0919·Jun 13, 2024

    Environmental Deficiencies

    Make sure that a working call system is available in each resident's bathroom and bathing area.

  • F0882·Jun 13, 2024

    Infection Control Deficiencies

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

  • F0881·Jun 13, 2024

    Infection Control Deficiencies

    Implement a program that monitors antibiotic use.

  • F0880·Jun 13, 2024

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • F0868·Jun 13, 2024

    Administration Deficiencies

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

View the full inspection history on CMS Care Compare →

Fire-safety citations

48 Life-Safety-Code citations on file. Most recent: Jun 13, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.