Hanover Healthcare Center
435 Avis Avenue Nw, Massillon, OH, 44646
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Communicare Health
- Certified beds
- 125 · avg 107 residents/day
- Total nursing staff turnover
- 53.7% — near the Ohio averageOhio avg: 49.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 47.6% — near the Ohio averageOhio avg: 44.2% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 3 departed — near the Ohio averageOhio avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $84,143 total
- Infection control citations
- 1
Medicare certification
- CMS Certification Number
- 365292
- Certified beds
- 125 beds · avg 107 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Avis Leasing Co., Llc
- Chain affiliation
- Communicare Health
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Communicare Health chain — 122 facilities across 6 states. Chain-wide average overall rating 3.0 / 5.
Parent entity
Rrw, Llc
Disclosed owners (23 on record)
- (unnamed Owner)
Adp of The Snf · since 2025
- Avis (ohio) Mgmt Co., Llc
Adp of The Snf · since 2025
- Philip Kibisu
Adp of The Snf · since 2025
- Scott n Hoffman
Operational/managerial Control · since 2025
- Donna Groves
Operational/managerial Control · since 2023
- Dominic a Romeo
Corporate Officer · since 2023
+ 17 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 57)
- D0919·Mar 17, 2026Complaint
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0880·Mar 17, 2026Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Mar 17, 2026Complaint
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0689·Mar 17, 2026Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0679·Mar 17, 2026Complaint
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
- D0677·Mar 17, 2026Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0584·Mar 17, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0759·Jun 25, 2025Complaint
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal penalties
By year
- 20241 fine · $61K
- 20231 fine · $23K
Most recent events
- Aug 19, 2024Fine · $61K
- Dec 12, 2023Fine · $23K
Largest single fine on record: $61K.
Fire-safety citations
28 Life-Safety-Code citations on file. Most recent: Aug 19, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Hanover Healthcare Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.