Whitehouse Country Manor
11239 Waterville St, Whitehouse, OH, 43571
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Hillstone Healthcare
- Certified beds
- 90 · avg 85 residents/day
- Total nursing staff turnover
- 35.5% — lower than most Ohio nursing homesOhio avg: 49.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 14.3% — lower than most Ohio nursing homesOhio avg: 44.2% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Ohio averageOhio avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Infection control citations
- 2
Medicare certification
- CMS Certification Number
- 365756
- Certified beds
- 90 beds · avg 85 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Blue Creek Healthcare Llc
- Chain affiliation
- Hillstone Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Hillstone Healthcare chain — 12 facilities. Chain-wide average overall rating 3.7 / 5.
Disclosed owners (3 on record)
- Hillstone Healthcare Inc.
5% or Greater Direct Ownership Interest · 100% · since 2018
- Matthew Dapore
5% or Greater Indirect Ownership Interest · 40% · since 2018
- Paul b Bergsten
5% or Greater Indirect Ownership Interest · 60% · since 2018
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 37)
- D0609·Jun 4, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0919·Feb 18, 2025Complaint
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0689·Feb 18, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0550·Feb 18, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F0880·Feb 18, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0842·Feb 18, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0812·Feb 18, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0761·Feb 18, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Fire-safety citations
16 Life-Safety-Code citations on file. Most recent: Feb 18, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Whitehouse Country Manorinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.