Heritage Hills Living & Rehabilitation Center
411 North West Street, Mcalester, OK, 74502
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Individual
- Certified beds
- 81 · avg 54 residents/day
- Total nursing staff turnover
- 54.5% — near the Oklahoma averageOklahoma avg: 56.0% · National avg: 46.1% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Oklahoma averageOklahoma avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $73,288 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 375317
- Certified beds
- 81 beds · avg 54 residents/day
- Ownership type
- For profit - Individual
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Heritage Hills Nursing Center Inc
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (9 on record)
- Ashlie Nystrom
Operational/managerial Control · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- 1996 Revocable Trust of Charles f Hardy Iii
5% or Greater Direct Ownership Interest · 49% · since 2024
- 1996 Revocable Trust of Patricia Hardy
5% or Greater Direct Ownership Interest · 51% · since 2024
- Heritage Hills Nursing PropertiesHolding
Adp of The Snf · since 2024
- William r Anderson
Operational/managerial Control · since 2024
+ 3 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 52)
- E0842·Nov 24, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0689·Nov 24, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0600·Nov 24, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- E0689·Jul 30, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E0656·Jul 30, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0600·Jul 30, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- E0584·Jul 30, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- E0583·Jul 30, 2025Complaint
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Federal penalties
By year
- 20241 fine · $73K · 1 payment denial
Most recent events
- Oct 31, 2024Payment denial · 2 days · starting Nov 23, 2024
- Oct 31, 2024Fine · $73K
Fire-safety citations
12 Life-Safety-Code citations on file. Most recent: Oct 31, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Heritage Hills Living & Rehabilitation Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.