Pilot Butte Rehabilitation Center
1876 Ne Highway 20, Bend, OR, 97701
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Regency Pacific Management
- Certified beds
- 74 · avg 39 residents/day
- Total nursing staff turnover
- 55.7% — higher than most Oregon nursing homesOregon avg: 50.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 46.2% — lower than most Oregon nursing homesOregon avg: 53.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Oregon averageOregon avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $8,827 total
Medicare certification
- CMS Certification Number
- 385138
- Certified beds
- 74 beds · avg 39 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Bd Bend Ii Llc
- Chain affiliation
- Regency Pacific Management
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Regency Pacific Management chain — 27 facilities across 3 states. Chain-wide average overall rating 3.8 / 5.
Disclosed owners (10 on record)
- (unnamed Owner)
Adp of The Snf · since 2026
- (unnamed Owner)
Adp of The Snf · since 2026
- bd Facilities Llc
Adp of The Snf · since 2026
- Regency Pacific Management Llc
Adp of The Snf · since 2025
- Sarah Johnson
Operational/managerial Control · since 2023
- Nita Vellody
Operational/managerial Control · since 2020
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 45)
- E0880·Sep 19, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0609·Sep 19, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0600·Sep 19, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- E0812·Sep 19, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0689·Sep 19, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0684·Sep 19, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0628·Sep 19, 2025
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0552·Sep 19, 2025
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Federal penalties
By year
- 20241 fine · $8,827
Most recent events
- Sep 9, 2024Fine · $8,827
Fire-safety citations
18 Life-Safety-Code citations on file. Most recent: Sep 19, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Pilot Butte Rehabilitation Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.