Ephrata Manor
99 Bethany Road, Ephrata, PA, 17522
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 120 · avg 108 residents/day
- Total nursing staff turnover
- 34.6% — lower than most Pennsylvania nursing homesPennsylvania avg: 45.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 29.2% — lower than most Pennsylvania nursing homesPennsylvania avg: 41.0% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Pennsylvania averagePennsylvania avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $13,845 total
Medicare certification
- CMS Certification Number
- 395857
- Certified beds
- 120 beds · avg 108 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- United Church Of Christ Homes
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (36 on record)
- Crystal Connelly
Operational/managerial Control · since 2025
- Jamie Chmielewski
Operational/managerial Control · since 2025
- Shaun Harlan
Operational/managerial Control · since 2025
- Christopher Troutman
Operational/managerial Control · since 2025
- Craig r Shelly
Operational/managerial Control · since 2025
- Dwight c Hein
Managing Control - Governing Body · since 2025
+ 30 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 11)
- D0745·Feb 2, 2026Complaint
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- D0758·Sep 20, 2024
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
- D0947·Nov 3, 2023
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- D0758·Nov 3, 2023
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
- D0730·Nov 3, 2023
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
- G0686·Nov 3, 2023
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0656·Nov 3, 2023
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0638·Nov 3, 2023
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Federal penalties
By year
- 20231 fine · $14K
Most recent events
- Nov 3, 2023Fine · $14K
Fire-safety citations
9 Life-Safety-Code citations on file. Most recent: Sep 20, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Ephrata Manorinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.