Complete Care At Harston Hall Llc
350 Haws Lane, Flourtown, PA, 19031
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Complete Care
- Certified beds
- 120 · avg 103 residents/day
- Total nursing staff turnover
- 53.3% — higher than most Pennsylvania nursing homesPennsylvania avg: 45.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 55.6% — higher than most Pennsylvania nursing homesPennsylvania avg: 41.0% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Pennsylvania averagePennsylvania avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $17,113 total
Medicare certification
- CMS Certification Number
- 395791
- Certified beds
- 120 beds · avg 103 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Complete Care At Harston Hall Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Parent entity
Welltower Inc
Disclosed owners (26 on record)
- Aurora Guardian Holdco ii Co-borrower, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian Holdco ii Mezz Borrower, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian Holdco Ii, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian ii Realty, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian Partners ii LlcHolding
Adp of The Snf · since 2021
- Cameron Williams
Adp of The Snf · since 2021
+ 20 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 91)
- D0584·Jan 20, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0684·Oct 6, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0610·Sep 17, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- D0557·Sep 17, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- D0943·Apr 25, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
- D0925·Apr 25, 2025Complaint
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- D0908·Apr 25, 2025Complaint
Environmental Deficiencies
Keep all essential equipment working safely.
- E0880·Apr 25, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal penalties
By year
- 20242 fines · $17K
Most recent events
- Jun 21, 2024Fine · $8,557
- Jun 21, 2024Fine · $8,556
Largest single fine on record: $8,557.
Fire-safety citations
5 Life-Safety-Code citations on file. Most recent: Apr 25, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Harston Hall Llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.