Dover Care Center
537 Spring Street Suite 350, Dover, TN, 37058
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Exceptional Living Centers
- Certified beds
- 88 · avg 51 residents/day
- Total nursing staff turnover
- 52.5% — near the Tennessee averageTennessee avg: 48.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 61.5% — higher than most Tennessee nursing homesTennessee avg: 43.0% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Tennessee averageTennessee avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 445155
- Certified beds
- 88 beds · avg 51 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Dover Care Center
- Chain affiliation
- Exceptional Living Centers
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Exceptional Living Centers chain — 10 facilities across 3 states. Chain-wide average overall rating 2.7 / 5.
Disclosed owners (7 on record)
- Lucy Townsend
Operational/managerial Control · since 2024
- Amy h Watts
5% or Greater Indirect Ownership Interest · 50% · since 2023
- Brenda Campbell
Operational/managerial Control · since 2023
- Lexington Health Management Llc
5% or Greater Indirect Ownership Interest · 100% · since 2023
- Medical Rehabilitation Centers, Llc
5% or Greater Direct Ownership Interest · 100% · since 2023
- Michael a Carter
Managing Control - Governing Body · since 2023
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 17)
- E0880·Jul 23, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Jul 23, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0865·Oct 10, 2023Complaint
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
- E0610·Oct 10, 2023Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- E0609·Oct 10, 2023Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0600·Oct 10, 2023Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0761·Sep 28, 2022
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0695·Sep 28, 2022
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Fire-safety citations
12 Life-Safety-Code citations on file. Most recent: Jul 23, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Dover Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.