West Hills Health And Rehab
6801 Middlebrook Pike, Knoxville, TN, 37919
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 194 · avg 112 residents/day
- Total nursing staff turnover
- 71.8% — higher than most Tennessee nursing homesTennessee avg: 48.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 91.3% — higher than most Tennessee nursing homesTennessee avg: 43.0% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Tennessee averageTennessee avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 445501
- Certified beds
- 194 beds · avg 112 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Hillcrest Healthcare Communities Inc
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (6 on record)
- Jonathan Bowers
W-2 Managing Employee · 100% · since 2023
- Bonnie Lepley
W-2 Managing Employee · 100% · since 2021
- Bruce Dibernardo
W-2 Managing Employee · 100% · since 2021
- Kevin Whitlock
Corporate Director · 100% · since 2021
- Home Federal Bank of Tennessee
5% or Greater Mortgage Interest · 31% · since 2013
- Hillcrest Healthcare Communities Inc
5% or Greater Direct Ownership Interest · 100% · since 2008
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 10)
- D0880·Nov 15, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0755·Nov 15, 2024
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0695·Nov 15, 2024
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0645·Nov 15, 2024
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
- D0641·Nov 15, 2024
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0677·Feb 2, 2022
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0880·Mar 20, 2019
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- G0689·Mar 20, 2019
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Fire-safety citations
7 Life-Safety-Code citations on file. Most recent: Nov 15, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about West Hills Health And Rehabinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.