Rocky Top Care Center
204 Industrial Park Rd Po Box 659, Rocky Top, TN, 37769
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
Special Focus Candidate
CMS has identified this facility as a Special Focus Candidate — a track record of serious quality issues that places it one step away from full Special Focus Facility designation.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation
- Certified beds
- 117 · avg 82 residents/day
- Total nursing staff turnover
- 45.9% — near the Tennessee averageTennessee avg: 48.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 57.1% — higher than most Tennessee nursing homesTennessee avg: 43.0% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Tennessee averageTennessee avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $86,768 total
Medicare certification
- CMS Certification Number
- 445259
- Certified beds
- 117 beds · avg 82 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Rocky Top Operations Llc
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Parent entity
Jetty Core Holdings Llc
Disclosed owners (9 on record)
- Cheryl Unterborn
Operational/managerial Control · since 2025
- 204 Industrial Park Propco, Llc
Adp of The Snf · since 2025
- Core Ltc Services Llc
Adp of The Snf · since 2025
- Mary Haven Merkle
Adp of The Snf · since 2024
- Richard Lawrence
Adp of The Snf · since 2024
- Eran Ratner
5% or Greater Indirect Ownership Interest · 99% · since 2024
+ 3 additional owners on the federal record.
Recent change of ownership
May 2024 (2 years ago) · acquired from Summit View of Rocky Top
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Change of Ownership, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 37)
- L0880·Aug 22, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- L0867·Aug 22, 2024Complaint
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- L0835·Aug 22, 2024Complaint
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- F0725·Aug 22, 2024Complaint
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- E0677·Aug 22, 2024Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0658·Aug 22, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- D0600·Aug 22, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0584·Aug 22, 2024Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal penalties
By year
- 20241 fine · $87K
Most recent events
- Aug 22, 2024Fine · $87K
Fire-safety citations
7 Life-Safety-Code citations on file. Most recent: Aug 22, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Rocky Top Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.