Willow Creek Lodge
11830 Northpointe Boulevard, Tomball, TX, 77377
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Cross Healthcare Management
- Certified beds
- 135 · avg 89 residents/day
- Total nursing staff turnover
- 73.1% — higher than most Texas nursing homesTexas avg: 53.8% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 66.7% — higher than most Texas nursing homesTexas avg: 52.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Infection control citations
- 2
Medicare certification
- CMS Certification Number
- 676244
- Certified beds
- 135 beds · avg 89 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- West Coke County Hospital District
- Chain affiliation
- Cross Healthcare Management
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Cross Healthcare Management chain — 6 facilities. Chain-wide average overall rating 3.0 / 5.
Disclosed owners (12 on record)
- Cross Healthcare Management, Llc
Adp of The Snf · since 2023
- 11830npb, Llc
5% or Greater Mortgage Interest · 100% · since 2023
- Armstrong Backus & co Llp
Adp of The Snf · since 2023
- Christopher Martin
Operational/managerial Control · since 2023
- Christopher r Lockhart
Operational/managerial Control · since 2023
- Derek d Rankin
Operational/managerial Control · since 2023
+ 6 additional owners on the federal record.
Recent change of ownership
May 2023 (3 years ago) · acquired from Brighton Senior Living of Tomball
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 23)
- C0732·Nov 19, 2025Complaint
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
- D0880·Jul 17, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0742·Jul 17, 2025
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
- D0693·Jul 17, 2025
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0684·Jul 17, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E0656·Jul 17, 2025
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0655·Jul 17, 2025
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D0645·Jul 17, 2025
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Fire-safety citations
10 Life-Safety-Code citations on file. Most recent: Jul 17, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willow Creek Lodgeinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.