The Springs Nursing & Rehab Center
167 Spring Street, Hot Springs, VA, 24445
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Kissito Healthcare
- Certified beds
- 60 · avg 58 residents/day
- Total nursing staff turnover
- 47.4% — near the Virginia averageVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 50% — near the Virginia averageVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 495220
- Certified beds
- 60 beds · avg 58 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Legal Business Name Not Available
- Chain affiliation
- Kissito Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Kissito Healthcare chain — 6 facilities. Chain-wide average overall rating 4.5 / 5.
Disclosed owners (8 on record)
- Crystal Larson
W-2 Managing Employee · since 2021
- Shelda Dawn Cox
Corporate Officer · since 2021
- Tim Dixon
Corporate Director · since 2021
- Katie m Perry
Corporate Officer · since 2019
- Robert Mcclintic
Corporate Officer · since 2016
- Kissito Healthcare Inc
5% or Greater Direct Ownership Interest · 100% · since 2011
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 16)
- E0883·Sep 20, 2023
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E0812·Sep 20, 2023
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0684·Sep 20, 2023
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0656·Sep 20, 2023
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0607·Sep 20, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- E0812·Aug 10, 2022
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0693·Aug 10, 2022
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0656·Aug 10, 2022
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Fire-safety citations
13 Life-Safety-Code citations on file. Most recent: Sep 20, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about The Springs Nursing & Rehab Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.