CareWitness
Federal record · CMS Care Compare · CCN 495257 · Processed JUN 1 2026
CareWitnessVirginiaMidlothianNursing HomesThe Laurels Of Willow Creek

The Laurels Of Willow Creek

11611 Robious Road, Midlothian, VA, 23113

Type
Nursing home
Medicare/Medicaid certified · CCN 495257

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall3 / 5
Health inspections2 / 5
Staffing3 / 5
Quality measures5 / 5

Facility & Staffing

Ownership
For profit - Corporation · Chain: Ciena Healthcare/Laurel Health Care
Certified beds
120 · avg 109 residents/day
Total nursing staff turnover
45.4%near the Virginia averageVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
RN turnover
50%near the Virginia averageVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
Administrators who left
0 departednear the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
495257
Certified beds
120 beds · avg 109 residents/day
Ownership type
For profit - Corporation
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Oak Health Care Investors Of Richmond Virginia, Inc.
Chain affiliation
Ciena Healthcare/laurel Health Care

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitCorporationHolding company in ownership

Chain affiliation

Part of the Ciena Healthcare/laurel Health Care chain — 83 facilities across 5 states. Chain-wide average overall rating 2.9 / 5.

Parent entity

Laurel Acquisition Holding Corporation

Disclosed owners (11 on record)

  • Laurel Health Care Company

    Adp of The Snf · since 2025

  • (unnamed Owner)

    Adp of The Snf · since 2025

  • Danny w Felty

    Operational/managerial Control · since 2025

  • Select Rehabilitation, Llc

    Adp of The Snf · since 2024

  • Stacie Shive

    Operational/managerial Control · since 2021

  • Anis Khan

    Corporate Officer · since 2016

+ 5 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.

Federal inspection record

54 health citations on file6 from complaints

Recent health-deficiency citations (most recent 8 of 54)

  • D0800·Sep 13, 2023Complaint

    Nutrition and Dietary Deficiencies

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

  • E0757·Sep 13, 2023Complaint

    Pharmacy Service Deficiencies

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

  • E0755·Sep 13, 2023Complaint

    Pharmacy Service Deficiencies

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • D0686·Sep 13, 2023Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • D0658·Sep 13, 2023Complaint

    Resident Assessment and Care Planning Deficiencies

    Ensure services provided by the nursing facility meet professional standards of quality.

  • D0580·Sep 13, 2023Complaint

    Resident Rights Deficiencies

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • D0812·Sep 13, 2023

    Nutrition and Dietary Deficiencies

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • C0732·Sep 13, 2023

    Nursing and Physician Services Deficiencies

    Post nurse staffing information every day.

View the full inspection history on CMS Care Compare →

Fire-safety citations

17 Life-Safety-Code citations on file. Most recent: Sep 13, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about The Laurels Of Willow Creekinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.