Harbor'S Edge
One Colley Avenue, Norfolk, VA, 23510
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 33 · avg 29 residents/day
- Total nursing staff turnover
- 39.6% — lower than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 40% — lower than most Virginia nursing homesVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 495395
- Certified beds
- 33 beds · avg 29 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Fort Norfolk Retirement Community, Inc.
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (3 on record)
- Dayanara Torres
W-2 Managing Employee · since 2014
- Cathy a L'heureux
Corporate Director · since 2014
- Linda Smith
Contracted Managing Employee · since 2009
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 13)
- E0812·Feb 5, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0919·Mar 14, 2024Complaint
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0849·Aug 11, 2022
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- D0641·Aug 11, 2022
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0607·Aug 11, 2022
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D0880·Sep 10, 2019
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Sep 10, 2019
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0758·Sep 10, 2019
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
Fire-safety citations
10 Life-Safety-Code citations on file. Most recent: Feb 5, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
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We compile everything the government publishes about Harbor's Edgeinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.