Norfolk Health Care Center
901 East Princess Anne Road, Norfolk, VA, 23504
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Lifeworks Rehab
- Certified beds
- 180 · avg 174 residents/day
- Total nursing staff turnover
- 73.8% — higher than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 86.4% — higher than most Virginia nursing homesVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $157,300 total
Medicare certification
- CMS Certification Number
- 495210
- Certified beds
- 180 beds · avg 174 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Norfolk Snf Llc
- Chain affiliation
- Lifeworks Rehab
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Lifeworks Rehab chain — 66 facilities across 5 states. Chain-wide average overall rating 2.1 / 5.
Disclosed owners (19 on record)
- Steven Wilson
Corporate Director · since 2024
- Charles 1994 Family Grantor Trust
5% or Greater Indirect Ownership Interest · 21% · since 2021
- Chesapeake East Llc
5% or Greater Indirect Ownership Interest · 100% · since 2021
- Edward 1998 Family Grantor Trust
5% or Greater Indirect Ownership Interest · 23% · since 2021
- ek 2005 Family Trust
5% or Greater Indirect Ownership Interest · 5% · since 2021
- Fay 2014 Family Grantor Trust
5% or Greater Indirect Ownership Interest · 23% · since 2021
+ 13 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 51)
- D0726·Mar 12, 2026Complaint
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D0607·Mar 12, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D0921·Jan 14, 2026Complaint
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- D0880·Jan 14, 2026Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0807·Jan 14, 2026Complaint
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
- E0803·Jan 14, 2026Complaint
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- D0628·Jan 14, 2026Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0921·Sep 24, 2025Complaint
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal penalties
By year
- 20251 fine · $157K
Most recent events
- Sep 24, 2025Fine · $157K
Fire-safety citations
23 Life-Safety-Code citations on file. Most recent: Jul 15, 2021. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Norfolk Health Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.