CareWitness
Federal record · CMS Care Compare · CCN 495210 · Processed JUN 1 2026
CareWitnessVirginiaNorfolkNursing HomesNorfolk Health Care Center

Norfolk Health Care Center

901 East Princess Anne Road, Norfolk, VA, 23504

Type
Nursing home
Medicare/Medicaid certified · CCN 495210

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall1 / 5
Health inspections1 / 5
Staffing1 / 5
Quality measures2 / 5

Facility & Staffing

Ownership
For profit - Corporation · Chain: Lifeworks Rehab
Certified beds
180 · avg 174 residents/day
Total nursing staff turnover
73.8%higher than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
RN turnover
86.4%higher than most Virginia nursing homesVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
Administrators who left
1 departednear the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare

Enforcement & Citations

Fines (past 3 years)
1 fine · $157,300 total

Medicare certification

CMS Certification Number
495210
Certified beds
180 beds · avg 174 residents/day
Ownership type
For profit - Corporation
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Norfolk Snf Llc
Chain affiliation
Lifeworks Rehab

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlc

Chain affiliation

Part of the Lifeworks Rehab chain — 66 facilities across 5 states. Chain-wide average overall rating 2.1 / 5.

Disclosed owners (19 on record)

  • Steven Wilson

    Corporate Director · since 2024

  • Charles 1994 Family Grantor Trust

    5% or Greater Indirect Ownership Interest · 21% · since 2021

  • Chesapeake East Llc

    5% or Greater Indirect Ownership Interest · 100% · since 2021

  • Edward 1998 Family Grantor Trust

    5% or Greater Indirect Ownership Interest · 23% · since 2021

  • ek 2005 Family Trust

    5% or Greater Indirect Ownership Interest · 5% · since 2021

  • Fay 2014 Family Grantor Trust

    5% or Greater Indirect Ownership Interest · 23% · since 2021

+ 13 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.

Federal inspection record

51 health citations on file1 immediate-jeopardy finding14 from complaints1 federal fine totalling $157K

Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.

Recent health-deficiency citations (most recent 8 of 51)

  • D0726·Mar 12, 2026Complaint

    Nursing and Physician Services Deficiencies

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

  • D0607·Mar 12, 2026Complaint

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • D0921·Jan 14, 2026Complaint

    Environmental Deficiencies

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  • D0880·Jan 14, 2026Complaint

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • D0807·Jan 14, 2026Complaint

    Nutrition and Dietary Deficiencies

    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

  • E0803·Jan 14, 2026Complaint

    Nutrition and Dietary Deficiencies

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  • D0628·Jan 14, 2026Complaint

    Resident Rights Deficiencies

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

  • D0921·Sep 24, 2025Complaint

    Environmental Deficiencies

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

View the full inspection history on CMS Care Compare →

Federal penalties

By year

  • 20251 fine · $157K

Most recent events

  • Sep 24, 2025Fine · $157K

Fire-safety citations

23 Life-Safety-Code citations on file. Most recent: Jul 15, 2021. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Norfolk Health Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.