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Federal record · CMS Care Compare · CCN 495309 · Processed JUN 1 2026
CareWitnessVirginiaNorfolkNursing HomesNorview Heights Rehabilitation And Nursing

Norview Heights Rehabilitation And Nursing

827 Norview Avenue, Norfolk, VA, 23509

Type
Nursing home
Medicare/Medicaid certified · CCN 495309

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall2 / 5
Health inspections3 / 5
Staffing1 / 5
Quality measures4 / 5

Facility & Staffing

Ownership
For profit - Corporation · Chain: Eastern Healthcare Group
Certified beds
60 · avg 55 residents/day
Total nursing staff turnover
64.7%higher than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
RN turnover
50%near the Virginia averageVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
Administrators who left
2 departednear the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
495309
Certified beds
60 beds · avg 55 residents/day
Ownership type
For profit - Corporation
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Norview Heights Rehabilitation And Nursing Llc
Chain affiliation
Eastern Healthcare Group

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlcHolding company in ownership

Chain affiliation

Part of the Eastern Healthcare Group chain — 18 facilities. Chain-wide average overall rating 1.3 / 5.

Disclosed owners (6 on record)

  • jj United tr

    5% or Greater Indirect Ownership Interest · 50% · since 2024

  • Ydi Eastern Holdco Llc

    5% or Greater Indirect Ownership Interest · 50% · since 2024

  • Ydi Irrevocable Trust

    5% or Greater Indirect Ownership Interest · 100% · since 2024

  • Akiva Shapiro

    Corporate Officer · since 2022

  • Kelli Marshall-hodges

    W-2 Managing Employee · since 2022

  • va Snf Operations Holdings LlcHolding

    5% or Greater Direct Ownership Interest · 100% · since 2022

Recent change of ownership

March 2022 (4 years ago) · acquired from Pelican Health Norfolk Llc

Transaction type: Change of Ownership

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.

Federal inspection record

46 health citations on file5 from complaints

Recent health-deficiency citations (most recent 8 of 46)

  • D0550·Jul 17, 2024Complaint

    Resident Rights Deficiencies

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • D0761·Oct 12, 2023Complaint

    Pharmacy Service Deficiencies

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • D0760·Oct 12, 2023Complaint

    Pharmacy Service Deficiencies

    Ensure that residents are free from significant medication errors.

  • E0684·Oct 12, 2023Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • E0580·Oct 12, 2023Complaint

    Resident Rights Deficiencies

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • D0921·Oct 28, 2021

    Environmental Deficiencies

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  • D0761·Oct 28, 2021

    Pharmacy Service Deficiencies

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • D0698·Oct 28, 2021

    Quality of Life and Care Deficiencies

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

View the full inspection history on CMS Care Compare →

Fire-safety citations

29 Life-Safety-Code citations on file. Most recent: Oct 28, 2021. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Norview Heights Rehabilitation And Nursinginto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.