CareWitness
Federal record · CMS Care Compare · CCN 495311 · Processed JUN 1 2026
CareWitnessVirginiaRichmondNursing HomesOur Lady Of Hope Health Center

Our Lady Of Hope Health Center

13700 North Gayton Road, Richmond, VA, 23233

Type
Nursing home
Medicare/Medicaid certified · CCN 495311Nonprofit

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall4 / 5
Health inspections4 / 5
Staffing2 / 5
Quality measures2 / 5

Facility & Staffing

Ownership
Non profit - Church related
Certified beds
75 · avg 71 residents/day
Total nursing staff turnover
74.8%higher than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
RN turnover
70.6%higher than most Virginia nursing homesVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
Administrators who left
2 departednear the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
495311
Certified beds
75 beds · avg 71 residents/day
Ownership type
Non profit - Church related
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Our Lady Of Hope Health Center, Inc

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitCorporation

Disclosed owners (3 on record)

  • Robert Mcnichols

    W-2 Managing Employee · since 2010

  • Francis Dilorenzo

    5% or Greater Direct Ownership Interest · since 2010

  • Pamela Wolfe

    Contracted Managing Employee · since 2010

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.

Federal inspection record

33 health citations on file9 from complaints

Recent health-deficiency citations (most recent 8 of 33)

  • D0842·Apr 17, 2026Complaint

    Resident Assessment and Care Planning Deficiencies

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • D0658·Apr 17, 2026Complaint

    Resident Assessment and Care Planning Deficiencies

    Ensure services provided by the nursing facility meet professional standards of quality.

  • D0689·Dec 6, 2024Complaint

    Quality of Life and Care Deficiencies

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • D0686·Dec 6, 2024Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • D0656·Dec 6, 2024Complaint

    Resident Assessment and Care Planning Deficiencies

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • D0711·Sep 27, 2023Complaint

    Nursing and Physician Services Deficiencies

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

  • D0657·Sep 27, 2023Complaint

    Resident Assessment and Care Planning Deficiencies

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • D0609·Sep 27, 2023Complaint

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

View the full inspection history on CMS Care Compare →

Fire-safety citations

18 Life-Safety-Code citations on file. Most recent: Dec 9, 2021. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Our Lady Of Hope Health Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.