Pheasant Ridge Nursing And Rehabilitation
4355 Pheasant Ridge Road, Roanoke, VA, 24014
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Avardis Health
- Certified beds
- 101 · avg 88 residents/day
- Total nursing staff turnover
- 54.3% — higher than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 45.5% — near the Virginia averageVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 495325
- Certified beds
- 101 beds · avg 88 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 4355 Pheasant Ridge Road Opco Llc
- Chain affiliation
- Avardis Health
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Avardis Health chain — 38 facilities across 4 states. Chain-wide average overall rating 2.0 / 5.
Parent entity
nu c ii Irrevocable Trust
Disclosed owners (20 on record)
- Karen Brandt
Operational/managerial Control · since 2025
- Alyssa l Clark
Adp of The Snf · since 2025
- Holly Forren
Operational/managerial Control · since 2025
- Mill Mountain Holdco LlcHolding
5% or Greater Indirect Ownership Interest · 100% · since 2025
- nu c ii Irrevocable TrustParentHolding
5% or Greater Indirect Ownership Interest · 50% · since 2025
- nu c Irrevocable TrustParentHolding
5% or Greater Indirect Ownership Interest · 50% · since 2025
+ 14 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 25)
- D0842·Nov 21, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0755·Nov 21, 2024Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0711·Nov 21, 2024Complaint
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
- D0695·Nov 21, 2024Complaint
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- J0684·Nov 21, 2024Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0656·Nov 21, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0655·Nov 21, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D0635·Nov 21, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Fire-safety citations
15 Life-Safety-Code citations on file. Most recent: Jan 19, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Pheasant Ridge Nursing And Rehabilitationinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.