Richfield Health Center - Salem
3719 Knollridge Road, Salem, VA, 24153
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 112 · avg 102 residents/day
- Total nursing staff turnover
- 49.6% — near the Virginia averageVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 56.3% — higher than most Virginia nursing homesVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $15,465 total
Medicare certification
- CMS Certification Number
- 495013
- Certified beds
- 112 beds · avg 102 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Friendship Rl Llc
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Parent entity
Friendship Foundation Inc
Disclosed owners (26 on record)
- Erin Layell
Operational/managerial Control · since 2024
- Paul w Nester
Operational/managerial Control · since 2024
- Benjamin c Higgins
Operational/managerial Control · since 2023
- Brown, Edwards & Company, Llp
Adp of The Snf · since 2023
- Charles m Shannon
Corporate Officer · since 2023
- Cynda Ann Johnson
Corporate Director · since 2023
+ 20 additional owners on the federal record.
Recent change of ownership
October 2023 (2 years ago) · acquired from Richfield Health Center - Salem
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Change of Ownership, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 31)
- D0825·Dec 5, 2024Complaint
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
- D0770·Dec 5, 2024Complaint
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
- G0760·Dec 5, 2024Complaint
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0658·Dec 5, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- D0883·May 15, 2024
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D0842·May 15, 2024
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0756·May 15, 2024
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D0684·May 15, 2024
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal penalties
By year
- 20241 fine · $15K
Most recent events
- Dec 5, 2024Fine · $15K
Fire-safety citations
23 Life-Safety-Code citations on file. Most recent: May 15, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Richfield Health Center - Saleminto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.