Heritage Hall Tazewell
282 Ben Bolt Avenue, Tazewell, VA, 24651
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Heritage Hall
- Certified beds
- 180 · avg 157 residents/day
- Total nursing staff turnover
- 40.6% — lower than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 53.3% — near the Virginia averageVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $78,553 total
Medicare certification
- CMS Certification Number
- 495152
- Certified beds
- 180 beds · avg 157 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Legal Business Name Not Available
- Chain affiliation
- Heritage Hall
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Heritage Hall chain — 16 facilities. Chain-wide average overall rating 3.8 / 5.
Disclosed owners (5 on record)
- Brad Dalton
Operational/managerial Control · since 2024
- Cassandra Gallant
Corporate Officer · since 2024
- Robert Dalton
Corporate Officer · since 2018
- Thomas East
Corporate Officer · 100% · since 2018
- American Healthcare Llc
Operational/managerial Control · since 2014
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 21)
- D0755·Jun 12, 2025Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- K0689·Jun 12, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0686·Jun 12, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0684·Jun 12, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0657·Mar 8, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D0583·Mar 8, 2024Complaint
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
- D0760·Mar 8, 2024
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- B0732·Mar 8, 2024
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal penalties
By year
- 20251 fine · $79K
Most recent events
- Jun 12, 2025Fine · $79K
Fire-safety citations
5 Life-Safety-Code citations on file. Most recent: Mar 8, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Heritage Hall Tazewellinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.