Heritage Hall Wise
9434 Coeburn Mountain Road, Wise, VA, 24293
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Heritage Hall
- Certified beds
- 97 · avg 90 residents/day
- Total nursing staff turnover
- 35.1% — lower than most Virginia nursing homesVirginia avg: 48.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 22.2% — lower than most Virginia nursing homesVirginia avg: 48.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Virginia averageVirginia avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 495350
- Certified beds
- 97 beds · avg 90 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Wise Life Care, Llc
- Chain affiliation
- Heritage Hall
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Heritage Hall chain — 16 facilities. Chain-wide average overall rating 3.8 / 5.
Disclosed owners (8 on record)
- Dustin Jackson
Operational/managerial Control · since 2024
- Vijay n Kumar
Operational/managerial Control · since 2024
- Brad Dalton
Corporate Officer · since 2024
- Cassandra Gallant
Operational/managerial Control · since 2024
- American Healthcare Llc
5% or Greater Direct Ownership Interest · since 2018
- Robert Dalton
Corporate Officer · since 2018
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 20)
- D0695·Aug 1, 2024
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0657·Aug 1, 2024
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D0641·Aug 1, 2024
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0849·Aug 16, 2021
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- D0842·Aug 16, 2021
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0808·Aug 16, 2021
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- D0761·Aug 16, 2021
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0759·Aug 16, 2021
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Fire-safety citations
4 Life-Safety-Code citations on file. Most recent: Aug 16, 2021. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Heritage Hall Wiseinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.