Willow Springs Care And Rehabilitation
4007 Tieton Drive, Yakima, WA, 98908
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Hyatt Family Facilities
- Certified beds
- 75 · avg 60 residents/day
- Total nursing staff turnover
- 59.4% — higher than most Washington nursing homesWashington avg: 45.9% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 60% — higher than most Washington nursing homesWashington avg: 46.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Washington averageWashington avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $21,442 total
Medicare certification
- CMS Certification Number
- 505367
- Certified beds
- 75 beds · avg 60 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Willow Springs Care
- Chain affiliation
- Hyatt Family Facilities
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Hyatt Family Facilities chain — 5 facilities. Chain-wide average overall rating 2.6 / 5.
Disclosed owners (6 on record)
- Michael Cleveland
Corporate Director · since 2017
- Heidi m Berk
W-2 Managing Employee · since 2012
- Rebecca j Repp
W-2 Managing Employee · since 2011
- Hyatt Family Facilities Llc
5% or Greater Direct Ownership Interest · 100% · since 2006
- Jeffrey Norman Hyatt
5% or Greater Direct Ownership Interest · 49% · since 2006
- Norman Randall Hyatt
5% or Greater Direct Ownership Interest · 57% · since 2006
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 37)
- E0921·Jul 25, 2025
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F0812·Jul 25, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- C0732·Jul 25, 2025
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
- D0645·Jul 25, 2025
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
- D0580·Jul 25, 2025
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- E0880·Sep 10, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0761·Sep 10, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0759·Sep 10, 2024
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal penalties
By year
- 20231 fine · $21K
Most recent events
- Jul 22, 2023Fine · $21K
Fire-safety citations
42 Life-Safety-Code citations on file. Most recent: Jul 25, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willow Springs Care And Rehabilitationinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.