Autumn Lake Healthcare At Crystal Springs
200 Whitman Avenue, Elkins, WV, 26241
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Autumn Lake Healthcare
- Certified beds
- 84 · avg 81 residents/day
- Total nursing staff turnover
- 75.4% — higher than most West Virginia nursing homesWest Virginia avg: 44.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 50% — higher than most West Virginia nursing homesWest Virginia avg: 41.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the West Virginia averageWest Virginia avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 515197
- Certified beds
- 84 beds · avg 81 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 200 Whitman Avenue Opco Llc
- Chain affiliation
- Autumn Lake Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Autumn Lake Healthcare chain — 60 facilities across 5 states. Chain-wide average overall rating 3.0 / 5.
Parent entity
Nellas Opco Holdco Llc
Disclosed owners (10 on record)
- Catherine m Chua
Operational/managerial Control · since 2024
- Rose Holicker
Operational/managerial Control · since 2023
- a & r Stern Family wv Holdings LlcHolding
5% or Greater Indirect Ownership Interest · 99% · since 2021
- a Stern Family Trust wv
Adp of The Snf · since 2021
- Accurate Staffing Llc
Adp of The Snf · since 2021
- Aryeh Stern
5% or Greater Indirect Ownership Interest · 1% · since 2021
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 73)
- D0609·Dec 30, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0880·Oct 23, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0690·Oct 23, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- E0880·Mar 6, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0727·Mar 6, 2025Complaint
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- E0684·Mar 6, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0814·Mar 6, 2025
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
- E0812·Mar 6, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Fire-safety citations
13 Life-Safety-Code citations on file. Most recent: Mar 6, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Autumn Lake Healthcare At Crystal Springsinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.