Nella'S At Autumn Lake Healthcare
499 Ferguson Road, Elkins, WV, 26241
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Autumn Lake Healthcare
- Certified beds
- 100 · avg 98 residents/day
- Total nursing staff turnover
- 43.3% — near the West Virginia averageWest Virginia avg: 44.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 33.3% — lower than most West Virginia nursing homesWest Virginia avg: 41.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the West Virginia averageWest Virginia avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $59,810 total
Medicare certification
- CMS Certification Number
- 515196
- Certified beds
- 100 beds · avg 98 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 499 Ferguson Road Opco Llc
- Chain affiliation
- Autumn Lake Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Autumn Lake Healthcare chain — 60 facilities across 5 states. Chain-wide average overall rating 3.0 / 5.
Parent entity
Nellas Opco Holdco Llc
Disclosed owners (10 on record)
- Catherine m Chua
Operational/managerial Control · since 2024
- Jonthan Paul Bolyard
Operational/managerial Control · since 2021
- a & r Stern Family wv Holdings LlcHolding
5% or Greater Indirect Ownership Interest · 99% · since 2021
- a Stern Family Trust wv
Adp of The Snf · since 2021
- Accurate Staffing Llc
Adp of The Snf · since 2021
- Aryeh Stern
Indirect Ownership Interest · 1% · since 2021
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 35)
- F0880·Dec 30, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Dec 30, 2025Complaint
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0801·Dec 30, 2025Complaint
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
- E0584·Dec 30, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0825·Aug 5, 2025Complaint
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
- D0880·Aug 5, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0842·Aug 5, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0812·Aug 5, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal penalties
By year
- 20251 fine · $22K
- 20231 fine · $37K
Most recent events
- Aug 5, 2025Fine · $22K
- Nov 8, 2023Fine · $37K
Largest single fine on record: $37K.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: Aug 5, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Nella's At Autumn Lake Healthcareinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.