Willows Center
723 Summers Street, Parkersburg, WV, 26101
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Genesis Healthcare
- Certified beds
- 97 · avg 91 residents/day
- Total nursing staff turnover
- 53.4% — higher than most West Virginia nursing homesWest Virginia avg: 44.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 61.5% — higher than most West Virginia nursing homesWest Virginia avg: 41.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 4 departed — near the West Virginia averageWest Virginia avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 515085
- Certified beds
- 97 beds · avg 91 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 723 Summers Street Operations Llc
- Chain affiliation
- Genesis Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Genesis Healthcare chain — 187 facilities across 18 states. Chain-wide average overall rating 2.4 / 5.
Parent entity
Genesis Healthcare Inc
Disclosed owners (24 on record)
- Genesis Operations Llc
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Patricia Ingram
Operational/managerial Control · since 2024
- Avi Pinchas Mendelson
Corporate Officer · since 2024
- Laura Bridgeford
Corporate Officer · since 2024
+ 18 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 72)
- E0584·Mar 10, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- E0812·Dec 22, 2025Complaint
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0804·Dec 22, 2025Complaint
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D0686·Dec 22, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E0677·Dec 22, 2025Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E0610·Dec 22, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- E0609·Dec 22, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E0880·Dec 22, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Fire-safety citations
12 Life-Safety-Code citations on file. Most recent: Dec 22, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willows Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.