White Sulphur Springs Center
345 Pocahontas Trail, White Sulphur Spring, WV, 24986
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Genesis Healthcare
- Certified beds
- 68 · avg 64 residents/day
- Total nursing staff turnover
- 24.5% — lower than most West Virginia nursing homesWest Virginia avg: 44.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 9.1% — lower than most West Virginia nursing homesWest Virginia avg: 41.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the West Virginia averageWest Virginia avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 4 fines · $59,233 total
Medicare certification
- CMS Certification Number
- 515100
- Certified beds
- 68 beds · avg 64 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Route 92 Operations Llc
- Chain affiliation
- Genesis Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Genesis Healthcare chain — 187 facilities across 18 states. Chain-wide average overall rating 2.4 / 5.
Parent entity
Genesis Healthcare Inc
Disclosed owners (23 on record)
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Avi Pinchas Mendelson
Corporate Officer · since 2024
- Laura Bridgeford
Corporate Officer · since 2024
- Saad Zafar
Adp of The Snf · since 2024
- Anthony Larson
Operational/managerial Control · since 2024
+ 17 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 45)
- D0585·Nov 19, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- E0628·Sep 10, 2025Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E0880·Sep 10, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Sep 10, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- K0805·Sep 10, 2025
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- E0803·Sep 10, 2025
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- D0684·Sep 10, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0677·Sep 10, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal penalties
By year
- 20251 fine · $19K
- 20243 fines · $40K
Most recent events
- Sep 10, 2025Fine · $19K
- Jul 11, 2024Fine · $17K
- Jul 11, 2024Fine · $14K
- Jul 11, 2024Fine · $10K
Largest single fine on record: $19K.
Fire-safety citations
20 Life-Safety-Code citations on file. Most recent: Sep 10, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about White Sulphur Springs Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.