Complete Care At Southpointe
4500 W. Loomis Rd., Greenfield, WI, 53220
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Complete Care
- Certified beds
- 174 · avg 99 residents/day
- Total nursing staff turnover
- 43.4% — near the Wisconsin averageWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 23.5% — lower than most Wisconsin nursing homesWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $89,823 total
Medicare certification
- CMS Certification Number
- 525604
- Certified beds
- 174 beds · avg 99 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Southpointe Care And Rehab Center Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Parent entity
Sms 2021 Trust
Disclosed owners (18 on record)
- Renee l Bielinski
Operational/managerial Control · since 2025
- Surendra Patel
Operational/managerial Control · since 2024
- Rebecca Rieber
Operational/managerial Control · since 2022
- Esther Kasombo
Operational/managerial Control · since 2022
- Daniel Sternbuch
Operational/managerial Control · since 2022
- Des Capital LlcHolding
Adp of The Snf · since 2022
+ 12 additional owners on the federal record.
Recent change of ownership
June 2022 (4 years ago) · acquired from Southpointe Healthcare Center
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 17)
- E0607·Mar 12, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F0851·Mar 12, 2026
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
- E0812·Mar 12, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0688·Mar 12, 2026
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- G0686·Mar 12, 2026
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- C0628·Mar 12, 2026
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0602·Mar 12, 2026
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
- D0656·Oct 17, 2024
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal penalties
By year
- 20231 fine · $90K
Most recent events
- Aug 17, 2023Fine · $90K
Fire-safety citations
28 Life-Safety-Code citations on file. Most recent: Mar 12, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Southpointeinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.