Complete Care At Hales Corners
9449 W. Forest Home Ave., Hales Corners, WI, 53130
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Complete Care
- Certified beds
- 62 · avg 56 residents/day
- Total nursing staff turnover
- 71% — higher than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 50% — higher than most Wisconsin nursing homesWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $17,934 total
Medicare certification
- CMS Certification Number
- 525596
- Certified beds
- 62 beds · avg 56 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Hales Corners Care And Rehab Center Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Parent entity
Sms 2021 Trust
Disclosed owners (18 on record)
- Hales Corners Propco Llc
Adp of The Snf · since 2025
- Daniel Sternbuch
Operational/managerial Control · since 2025
- Des Capital LlcHolding
Adp of The Snf · since 2025
- Jacob Klugman
Adp of The Snf · since 2025
- Jrk Investments LlcHolding
Adp of The Snf · since 2025
- Malka Weissman
Adp of The Snf · since 2025
+ 12 additional owners on the federal record.
Recent change of ownership
May 2025 (1 year ago) · acquired from Hales Corners Care Center
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 17)
- D0610·Feb 19, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- D0550·Feb 19, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D0925·Dec 5, 2025Complaint
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- D0684·Dec 5, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0573·Dec 5, 2025Complaint
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
- D0609·Jun 18, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0810·Jun 18, 2025
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
- D0804·Jun 18, 2025
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Federal penalties
By year
- 20241 fine · $18K
Most recent events
- Mar 27, 2024Fine · $18K
Fire-safety citations
20 Life-Safety-Code citations on file. Most recent: Jun 18, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Hales Cornersinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.