Complete Care At Maple Grove Llc
3401 Maple Grove Dr., Madison, WI, 53719
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Complete Care
- Certified beds
- 184 · avg 106 residents/day
- Total nursing staff turnover
- 89.1% — higher than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 96.4% — higher than most Wisconsin nursing homesWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 6 fines · $153,657 total
- Payment denials
- 3 denials
Medicare certification
- CMS Certification Number
- 525276
- Certified beds
- 184 beds · avg 106 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- St Marys Care And Rehab Center Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Parent entity
Sms 2021 Trust
Disclosed owners (15 on record)
- Daniel Sternbuch
Adp of The Snf · since 2025
- Des Capital LlcHolding
Adp of The Snf · since 2025
- Diana p Choles
Operational/managerial Control · since 2025
- Jacob Klugman
Adp of The Snf · since 2025
- Jennifer Maina
Adp of The Snf · since 2025
- Jrk Investments LlcHolding
Adp of The Snf · since 2025
+ 9 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 70)
- D0689·Jul 29, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0812·May 5, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0761·May 5, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0697·May 5, 2025
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
- G0689·May 5, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0686·May 5, 2025
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0677·May 5, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0675·May 5, 2025
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Federal penalties
By year
- 20252 fines · $93K · 1 payment denial
- 20242 fines · $28K · 1 payment denial
- 20232 fines · $33K · 1 payment denial
Most recent events
- May 5, 2025Payment denial · 21 days · starting Jun 3, 2025
- May 5, 2025Fine · $58K
- Mar 28, 2025Fine · $34K
- Oct 21, 2024Payment denial · 8 days · starting Nov 15, 2024
- Oct 21, 2024Fine · $12K
- Sep 12, 2024Fine · $16K
Largest single fine on record: $58K.
Fire-safety citations
36 Life-Safety-Code citations on file. Most recent: May 5, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Maple Grove Llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.