Complete Care At Manitowoc Llc
2021 S Alverno Rd, Manitowoc, WI, 54220
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Complete Care
- Certified beds
- 150 · avg 106 residents/day
- Total nursing staff turnover
- 33.6% — lower than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 40% — near the Wisconsin averageWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $76,944 total
Medicare certification
- CMS Certification Number
- 525441
- Certified beds
- 150 beds · avg 106 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Complete Care At Manitowoc Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (12 on record)
- Manitowoc Property LlcHolding
Adp of The Snf · since 2025
- Pradeep Giriyappa
Adp of The Snf · since 2025
- Brianna Christel
Adp of The Snf · since 2021
- Karen Culp
Operational/managerial Control · since 2020
- Cynthia Grindheim
Operational/managerial Control · since 2019
- Benny Schlaff
5% or Greater Indirect Ownership Interest · 20% · since 2018
+ 6 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 14)
- D0693·Oct 1, 2025
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0692·Oct 1, 2025
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- D0842·Jul 7, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0880·Nov 26, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0803·Nov 26, 2024Complaint
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- D0690·Nov 26, 2024Complaint
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- E0812·Jul 24, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0759·Jul 24, 2024
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal penalties
By year
- 20231 fine · $77K
Most recent events
- Sep 27, 2023Fine · $77K
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: Oct 1, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Manitowoc Llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.