River'S Bend Health Services
960 S Rapids Rd, Manitowoc, WI, 54220
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: North Shore Healthcare
- Certified beds
- 100 · avg 76 residents/day
- Total nursing staff turnover
- 42.2% — lower than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 33.3% — lower than most Wisconsin nursing homesWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 525475
- Certified beds
- 100 beds · avg 76 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Nsh Manitowoc Llc
- Chain affiliation
- North Shore Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the North Shore Healthcare chain — 59 facilities across 4 states. Chain-wide average overall rating 2.7 / 5.
Disclosed owners (5 on record)
- North Shore Healthcare Llc
Operational/managerial Control · 100% · since 2017
- David Mills
5% or Greater Indirect Ownership Interest · 20% · since 2017
- Nshf Operations Llc
5% or Greater Direct Ownership Interest · 100% · since 2017
- Jeffrey c Hoehn
5% or Greater Indirect Ownership Interest · 40% · since 2017
- Troy t Baumann
5% or Greater Indirect Ownership Interest · 40% · since 2017
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 26)
- D0610·Jan 28, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- D0609·Jan 28, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0607·Jan 28, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D0887·Dec 18, 2025
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- D0883·Dec 18, 2025
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D0677·Dec 18, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0551·Dec 18, 2025
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
- D0610·Nov 24, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Fire-safety citations
17 Life-Safety-Code citations on file. Most recent: Dec 18, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about River's Bend Health Servicesinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.