Mercy Health Services
2727 W Mitchell St, Milwaukee, WI, 53215
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: North Shore Healthcare
- Certified beds
- 60 · avg 42 residents/day
- Total nursing staff turnover
- 64.8% — higher than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 60% — higher than most Wisconsin nursing homesWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $47,753 total
Medicare certification
- CMS Certification Number
- 525414
- Certified beds
- 60 beds · avg 42 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Nsh Mercy Llc
- Chain affiliation
- North Shore Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the North Shore Healthcare chain — 59 facilities across 4 states. Chain-wide average overall rating 2.7 / 5.
Parent entity
Nshf Operations Llc
Disclosed owners (19 on record)
- Nshf Wisconsin Llc
Adp of The Snf · since 2025
- Nsh Rehab Llc
Adp of The Snf · since 2025
- Edward Rivera
Operational/managerial Control · since 2025
- Cliftonlarsonallen Llp
Adp of The Snf · since 2025
- Continuum Therapy Partners Llc
Adp of The Snf · since 2025
- North Shore Healthcare Llc
Adp of The Snf · since 2025
+ 13 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 32)
- D0842·Mar 2, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0609·Dec 3, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0600·Dec 3, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0757·May 21, 2025Complaint
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D0805·May 21, 2025
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- E0628·May 21, 2025
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0755·Sep 19, 2024Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0610·Sep 19, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal penalties
By year
- 20242 fines · $48K
Most recent events
- May 13, 2024Fine · $14K
- Feb 29, 2024Fine · $34K
Largest single fine on record: $34K.
Fire-safety citations
19 Life-Safety-Code citations on file. Most recent: May 21, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Mercy Health Servicesinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.