Willowdale Health Services
1610 Hoover St, New Holstein, WI, 53061
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: North Shore Healthcare
- Certified beds
- 49 · avg 23 residents/day
- Total nursing staff turnover
- 39.3% — lower than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 37.5% — near the Wisconsin averageWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 525411
- Certified beds
- 49 beds · avg 23 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Nsh New Holstein Llc
- Chain affiliation
- North Shore Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the North Shore Healthcare chain — 59 facilities across 4 states. Chain-wide average overall rating 2.7 / 5.
Disclosed owners (5 on record)
- North Shore Healthcare Llc
Operational/managerial Control · 100% · since 2017
- Nshf Operations Llc
5% or Greater Direct Ownership Interest · 100% · since 2017
- David Mills
5% or Greater Indirect Ownership Interest · 20% · since 2017
- Jeffrey c Hoehn
5% or Greater Indirect Ownership Interest · 40% · since 2017
- Troy t Baumann
5% or Greater Indirect Ownership Interest · 40% · since 2017
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 16)
- D0657·Jan 22, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D0610·Oct 2, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- D0609·Oct 2, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E0761·Oct 2, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0692·Oct 2, 2024
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- D0690·Oct 2, 2024
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D0641·Oct 2, 2024
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0607·Oct 2, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Fire-safety citations
20 Life-Safety-Code citations on file. Most recent: Oct 2, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willowdale Health Servicesinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.